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FAQ - Disabled Passengers

Can wheelchair bound passengers take a cruise?

Most certainly. Most major cruise ships sailing the world have wheelchair-accessible cabins with widened stateroom and bathroom doors, elevators that support wheelchairs, accessible tables in the main dining room and pier assistance on request.

How soon must I book a wheelchair accessible cabin?

As soon as possible! Most ships have a limited number of disabled cabins and they tend to be booked up very quickly.

Can I travel solo and can crew assist me?

Wheelchair bound passengers must travel with a companion to assist them. Crew are not able to be assigned to any one passenger. This is very important if there is an emergency as the crew have very specific jobs to attend to and are unable to be assigned to individual passengers.

Does the ship supply a hoist to assist with getting in and out of bed?

Passengers are required to bring all their own equipment, which includes a collapsible wheelchair, motorized chair, hoist and any other required equipment.

Can I park my chair in the hallway outside my cabin?

For safety reasons, all equipment must be stowed in one's cabin.

Going Ashore

If your ship cannot dock at a pier/wharf, it will drop anchor offshore and passengers will "tender" ashore via small boats. Passengers who use wheelchairs may have to be helped down temporary stairs and/or carried on and off the tender boats. On occasions conditions may not permit safe transfer to the tender - if the seas are rough or the ship's officers may prohibit a guest from being carried aboard a tender if they feel it would compromise the safety of the passenger or crew.

Shore Excursions

Cruise passengers with limited mobility should evaluate shore excursion choices carefully. Some cruise lines will arrange tours that can accommodate people with disabilities, and some provide accessibility ratings in their shore excursion details. Notification at time of booking is always helpful so specific requests can be accommodated well in advance.

Onboard features to assist passengers with limited mobility

(Note - Not all ships may feature all of these facilities)

  • Wheelchair accessible cabins
  • Cabins with widened stateroom & bathroom door
  • Cabins with roll-in shower
  • Cabins with fold down shower bench and/or shower stool upon request
  • Inside, outside, balcony and suite accessible cabins
  • Additional grab bars in bathroom, shower & toilet, raised toilet seats
  • Transfer bench upon request
  • Adjustable shower height
  • Closet bars lowered
  • Safe accessible from wheelchair
  • Wheelchair access to all public rooms
  • Automatic doors to all public areas, all decks
  • Elevator access to all passenger decks
  • Accessible tables in main dining room
  • Power wheelchairs or scooters can be recharged in cabin
  • Guest relations and shore excursions desks are accessible
  • Pier assistance offered