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FAQ - First Time Cruisers

Will I feel bored or confined onboard?

You shouldn’t, there are plenty of activities and entertainment onboard including shows, classes, pools, a gym, casino, spa facilities, shore excursions and exciting ports of call. Your ship is a floating resort!

Will I get seasick?

Motion Sickness can put people off a cruise holiday. If you suffer from motion sickness choose a destination that is known for its calmer waters, (i.e. Alaska, Caribbean or the Mediterranean) Today’s ships are large, well stabilised and have the latest satellite navigation equipment so they can steer clear of untoward weather conditions. There are also many preventative options available; motion sickness tablets (including herbal), medicated patches, pressure bands or prescription options. If in doubt, see your doctor for the best option for you.

What's a shore excursion?

Shore excursions are pre-organised tours & sightseeing options that you purchase onboard for when your ship is in a port of call. Every ship has a “Shore Ex” desk with qualified staff who can advise you of different excursions available, what’s best to do and generally help you with information on the particular region your itinerary is visiting. Shore excursions can be booked onboard your ship or online once you have booked and paid for your cruise.

Should I book shore excursions?

Shore excursions are organised by the cruise line, they are a safe and comfortable way of seeing the ports of call and region you are visiting. You are free to go ashore and do your own thing but you must be aware of the time as the ship will not wait for you if you are running late. Pre-booking shore excursions can help with budgeting for your holiday.

How do I pay for Shore Excursions?

All purchases onboard will be added to your onboard cabin account. All charges are settled at the end of your cruise. Shore excursions are generally available to pre-purchase online approx 75 days prior to your cruise departure.

What happens during embarkation?

This is the boarding process all guests must go through before stepping on the ship. You will have your passport and cruise documentation checked, your credit card will be swiped (for all your onboard purchases) or cash transacted as an alternative form of payment, and you will be given your cruise card/cabin key.

What happens during disembarkation?

This is the process at the end of the cruise to leave the ship. All guests will be required to meet with immigration, similar to the immigration process on the return of an international flight. The cruise line will give you clear disembarkation instructions in your cabin the day prior. Please book your departure flight after midday in case of any unforeseen delays.

Can I take Visitors onboard?

Unfortunately not, due to immigration and security reasons only registered guests are permitted onboard at all times.

Can I stay in touch with the outside world while at sea?

Of course, most ships deliver a daily newsletter with news headlines and sports. Staterooms on all of today's modern ships are equipped with satellite televisions with news channels & telephones. Ships also offer internet cafes (at an additional cost).

What should I bring?

You’re going on holiday so pack in accordance with your destination. Casual during the day and smart casual in the evening. Also remember to pack all medications and prescriptions in your carry-on luggage. Don't forget a hat, sunscreen, sunglasses & a battery charger for your camera.

How much luggage can I bring?

This depends on whether or not you're flying. The airlines have stricter requirements than any of the cruise lines, so you'll want to check with them first to make sure you travel within their guidelines. However, most cruise lines do not place limits on luggage. Cruises from Auckland are great and convenient.

Where can I cruise?

You can cruise just about anywhere in the world these days. Cruises from Auckland are easy, you can cruise in Antarctica, around Australia, the Mediterranean, around the World Cruises and also River Cruises in Europe, or simply through tropical islands in Fiji, Tahiti or Hawaii. Call us....we will find a cruise holiday to suit you.

What do I get for my money?

Your cruise fare includes your cruise transport, your accommodation (cabin), all main meals (including morning & afternoon tea), onboard entertainment, Captain’s cocktail parties, Port Taxes/Government Fees and on some cruises pre-paid onboard gratuities. On most ships, alcoholic beverages and soft drinks, spa treatments and optional shore excursions are not included in the basic price.

Is a cruise suitable for families with kids?

Cruises are perfect for families! Most cruise ships today are now designed with kids clubs, professional youth counsellors, daytime activities and night time child minding. Children of all ages are welcome on most ships. Most cruise lines accept infants from 12 months, kids clubs start from 3 years of age through to teenagers – there is something for everyone.

Are cruises suitable for retirees?

Traditionally it was retirees that made up large portions of cruisers, however this has dramatically changed and cruise lines now cater for all age groups. A number of cruise lines offer excellent programs and themes to suit the more mature cruiser. If you are after something academic, historic and geographic your iCruise consultant will help find the right cruise for you.

Are there cruises for adults?

Many cruise lines have developed “adult only areas” with facilities such as an outside pool area on one of the decks. A couple of cruise lines even have adults only cruise ships such as P&O International’s Ardonia, Arcadia and Oriana.

Are cruises suitable for single travellers?

Cruising is a very safe and comfortable environment and very popular with single travellers. Cruise lines go out of their way to make it easy for singles to meet and mingle with one another. Fares do differ per cruise line for sole occupancy cabins.

Can I share a cabin?

Unfortunately cruise lines no longer offer share-stranger options. You must either book with someone or reserve a sole occupancy cabin.